Shipping Policy

Delivery and shipments:

1. After confirming the order, the store will deliver the order to an address in Israel or abroad, which is entered on the order form.

2. Before sending the shipment to the customer an email will be sent."2. Business Days": Sundays to Thursdays not including Fridays, Saturdays, holiday eves and holidays.

3. The Store may update shipping rates from time to time and without prior notice. Delivery rates, until updated by the Store, in its sole and absolute discretion, are as follows:

Delivery to an address in Israel:

A. Delivery of the products to buyers is made through courier companies or by registered mail, within the delivery time promised in the sale.

B. Delivery by courier will be arranged in advance, before bringing the product. The operator undertakes to pack and deliver the orders within two business days to the requested destination. Orders will be shipped through a courier company that delivers to most parts of the country within three business days (except when talking about shipping to areas defined as remote where delivery will be delivered within 7 business days). During sale and on holidays delivery to the house may take up to 7 business days. If the customer cancels the shipment after leaving the courier company and / or the customer refuses to accept the shipment from the courier company, the customer will have to bear the cost of the shipping fee and the handling fee for the shipment.

C. Delivery by courier to the customer's home (according to the address given in the order details on the website) will be in the amount of 0 - 30 NIS.

D. For purchases over 300 NIS or 4 packs of contact lenses - the delivery will be free.

E. The store may at its sole discretion subject to the various sales promotions allow delivery of deliveries at no cost and all in accordance with its decision at any time.

F. Self-collection of the product from the store's offices at: Majd al-Krum Road 85 near the yellow gas station - Mondays from 10:00 to 18:00.

Shipping to an overseas address:

A. We offer international tracking tracking.

B. Details regarding international shipments will be added later.

4. The shipping cost is not included in the price of the product (s) and will be added to the total price of the products. The shipping rate in relation to the order placed is the shipping rate on the website when the order is placed.

5. If the delivery rates have been updated before the order is completed, the customer will be charged according to the updated rates. The updated shipping cost will be posted on the store website.

6. The store will make the delivery through a shipping company or through a courier on its behalf, depending on the time window chosen by the customer at the time of purchase.

7. The destination of the product / s is in the territories located in the territories of the State of Israel and outside the territories of Israel and subject to the restrictions of the courier company with which the store will contact.

8. The shipment was not provided for a reason related to the customer, including but not limited to, due to providing incorrect and / or incorrect and / or inaccurate details when placing the order, and / or because the customer was not at the delivery address at the designated time and / or the customer refused to receive The shipment will be charged for the cost of the shipping fee and the handling fee for the shipment.

9. The store and / or the shipping company may refuse to provide an order for areas that are restricted for access from a security point of view. In this case, the manner of delivery will be coordinated with the customer by telephone.